From Max Bazerman's "Judgement In Managerial Decision Making" Lewis (2003) argues that baseball executives were consistently guilty of three mistakes. First, they overgeneralized from their personal experiences. Second, they were overly influenced by players’ recent...
Andy
Never Split the Difference by Chris Voss
From Amazon's Description: "After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the...
Prepare to be wrong.
From Chip Heath's book "Decisive" The 4th villain of decision making- Overconfidence. "the fourth villain of decision making is overconfidence. People think they know more than they do about how the future will unfold. We have too much confidence in our own...
42 Techniques Before Making the Big Decision
Oliver Sibony's "You're About to Make a Terrible Mistake!" 42 Techniques to Use Before You Make the Big Decision. Ensure sufficient cognitive diversity among participants 2. Make sufficient time for real discussion 3. Put dialogue on the agenda: topics “for...
How do you estimate probabilities? (according to Annie Duke)
From Annie Duke's "How to Decide" How do you estimate probabilities? (according to Annie Duke) First make an educated guess. "There’s a lot of value in making an educated guess. The more willing you are to guess, the more you’ll think about and apply what you know. In...
Noise by Daniel Kahneman
From Amazon's Description: From the Nobel Prize-winning author of Thinking, Fast and Slow and the coauthor of Nudge, a revolutionary exploration of why people make bad judgments and how to make better ones--"a tour de force” (New York...
Motivational Interviewing
From Adam Grant's "Think Again" Motivational Interviewing "Instead of attacking or demeaning his clients, Miller started asking them questions and listening to their answers." (p. 146) "Together, they developed the core principles of a practice called motivational...
Business Adventures by John Brooks
Favorite Quotes from “Getting to Yes”
From Roger Fisher's "Getting to Yes" "Any method of negotiation may be fairly judged by three criteria: It should produce a wise agreement if agreement is possible. It should be efficient. And it should improve or at least not damage the relationship between the...
Beware of These 18 Biases and Illusions Before You Make a Decision!
From Daniel Kahneman's "Thinking Fast and Slow" Beware of These 18 Biases and Illusions Before You Make a Decision! Availability Heuristic- If you can easily recall an event, you will think it happens more frequently than reality. "The process of judging frequency by...