Make the Other Person Happy About Doing the Thing You Suggest.
A boy’s chore was to pick up pears from under a pear tree so the lawn mower didn’t have to pick them up. He didn’t like this chore. The father decided not to scold him and said,
‘Jeff, I’ll make a deal with you. For every bushel basket full of pears you pick up, I’ll pay you one dollar. But after you are finished, for every pear I find left in the yard, I’ll take away a dollar. How does that sound?’ As you would expect, he not only picked up all of the pears, but I had to keep an eye on him to see that he didn’t pull a few off the trees to fill up some of the baskets.” (p. 279)
An employee often put the wrong price tag on items in the store. The manager tried to remind her, scold her, but nothing worked. He tried a different technique.
“Finally, Mr. Schmidt called her into his office and told her he was appointing her Supervisor of Price Tag Posting for the entire store and she would be responsible for keeping all of the shelves properly tagged. This new responsibility and title changed her attitude completely, and she fulfilled her duties satisfactorily from then on. (p. 280)